bk98 Privacy Policy — Your data is protected
This policy transparently explains how your personal data is collected, used, and stored on the bk98 platform, and what rights you have.
Introduction & Scope
bk98 is a secure and reliable online betting and casino platform operating for Bangladeshi users. We place the highest importance on our members' privacy and are sincerely committed to protecting their personal data.
This Privacy Policy ("Policy") describes what information is collected from you when you use the bk98 platform, how that information is used, with whom it may be shared, and what rights you have regarding your data.
By using this website (https://bk98.bar), you are considered to have accepted the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our platform.
This Policy applies to all services of the bk98 platform, its mobile version, and all associated digital presences. We reserve the right to update this Policy at any time, and you will be notified appropriately of any significant changes.
What Data We Collect
We collect various types of information when you open an account at bk98 and when you use our services. This data helps us provide you with a safe, personalized, and improved experience.
Personal Identity Information
Name, date of birth, national ID number, mobile number, and email address — collected for account verification purposes.
Financial Transaction Information
Records of deposit and withdrawal transactions, and necessary information related to payment methods (bKash, Nagad, Rocket, Upay, bank transfer).
Technical Information
IP address, browser type, device details, operating system, and the time and duration of site visits.
Gaming Activity Information
Game history, betting records, win/loss details, and a log of your overall activity on the platform.
Communication Information
Information and messages provided when contacting customer support via live chat or email.
Cookie & Tracking Information
Data collected automatically via cookies and similar technologies to improve your site browsing experience.
How Your Data Is Used
bk98 uses the information you provide only for specific and legitimate purposes. We never use your data for unnecessary or unethical purposes under any circumstances. The main purposes for using your data are detailed below:
- For account registration, identity verification, and account management.
- To process deposit and withdrawal transactions and to keep financial records accurate.
- To create a personalized gaming experience for you and to inform you of relevant offers.
- To maintain site security and to detect and prevent fraud.
- To provide customer support — resolving your issues via live chat and email.
- To implement responsible gaming policies and to prevent the harmful effects of excessive gambling.
- To identify technical issues on the platform and to continuously improve service quality.
- To ensure compliance with this Policy and our terms and conditions.
Sharing Data with Third Parties
bk98 does not sell or rent your personal data to any third party. However, in certain limited circumstances, necessary data may be shared with trusted parties:
Payment Processors
Only the necessary financial information is provided to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer services. These organizations follow their own privacy policies.
Technology & Service Providers
Limited data may be shared with trusted technology partners who provide cloud hosting, security, and analytics services for platform operations, and they all operate under strict confidentiality agreements.
Legal Obligations
Information that is legally required may be provided in response to a court order or a lawful directive from a competent authority. In such cases, we will only supply the specific information requested.
Important: Outside the cases listed above, bk98 does not share any of your personal data with any third party. Your data is never sold for marketing or advertising purposes.
Data Protection & Security Measures
bk98 has adopted industry-leading technical and organizational security measures to protect your data. Our secure and reliable platform protects your information in the following ways:
- SSL Encryption: All data exchanged between your device and our servers is secured with 256-bit SSL/TLS encryption.
- Secure Data Storage: Sensitive data stored on servers is kept encrypted and access controls are strictly enforced.
- Regular Security Audits: Regular security tests and assessments are conducted to identify vulnerabilities in our systems.
- Access Controls: Only authorized personnel can access your data, and every access is logged.
- Fair Play Assurance: Game outcomes are determined with integrity and impartiality, and are stored as secured records on our servers.
- Fraud Prevention Systems: Automated monitoring systems operate around the clock to detect suspicious activity.
Even so, transmitting data over the internet is not entirely risk-free. We are committed to ensuring the highest level of protection, but we cannot guarantee the complete security of data transmission.
Cookie Usage Policy
Cookies are small text files stored in your browser and on your device. bk98 uses various types of cookies to improve your platform experience.
Essential Cookies
These cookies are essential for maintaining login status, session management, and security verification. The site will not function properly without them.
Functional Cookies
These cookies help remember your preferences, language settings, and other personalization information.
Analytics Cookies
These cookies are used to understand which parts of the site are used most, which helps in improving the service.
Cookie Controls
You can disable cookies at any time from your browser settings. However, this may limit some features of the platform.
Data Retention Period
bk98 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
- Active Account Data: All account data will be retained for as long as your account remains active.
- Financial Transaction Records: Financial records are retained for a specified period for legal obligations and dispute resolution.
- Closed Account Data: Even after an account is closed, necessary data may be retained for a specified period in accordance with applicable law.
- Marketing Communications: Marketing-related data will be deleted if you withdraw consent or make a request.
Your Rights
As a member of bk98, you have the following rights regarding your personal data. Contact us if you wish to exercise these rights.
Right to Access
You can request a copy of the information we have collected about you.
Right to Rectification
If any information about you is incorrect or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your personal data be deleted, subject to legal obligations.
Right to Restrict Processing
In certain circumstances, you can request that restrictions be placed on the processing of your data.
Right to Data Portability
You have the right to receive the data held about you in a machine-readable format.
Right to Object
You have the right to object to the use of your data for specific purposes.
To exercise these rights, send an email to [email protected] or use our 24/7 live chat service. We will respond to your request as quickly as possible.
Children's Privacy Protection
The bk98 platform is for users aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.
If you become aware that a minor has registered on or provided data to our platform, please notify us immediately at [email protected]. We will take steps to delete that data and close the associated account as quickly as possible.
The age verification process is strictly followed during registration. However, if a minor registers due to an error, their account will be closed immediately upon discovery and the associated data will be deleted.
International Data Transfers
As part of providing our services, your data may be transferred and stored internationally. In such cases, we ensure that:
- All parties involved in data transfers comply with appropriate protection standards.
- Necessary agreements and arrangements are in place in accordance with international data protection standards.
- Regardless of which country your data is transferred to, the protection standards of this Policy will apply.
Changes & Updates to This Policy
bk98 reserves the right to change or update this Privacy Policy at any time. This may be necessary to keep pace with changes to our services, technology, or legal environment.
If significant changes are made, we will notify you via a notice on the platform and/or to your registered email. Continuing to use the platform after changes have been made will be considered acceptance of the updated Policy.
For significant changes, we will try to give you adequate notice before they take effect so that you can review them. We will always publish the most recently updated Policy on this page.
Have questions about privacy?
For any questions about your data protection or this policy, contact our 24/7 support team — assistance is available in both Bengali and English.